Privacy policy

Template for Help-io. Review with legal counsel before publishing.

Controller. Replace this section with the name and contact details of the person or company responsible for Help-io (e.g. name, address, email: support@help.io.com).

Data we process

The Help-io application may process account data, professional and clinic-related information you enter (such as sessions, payments, and notes), and technical data required to run the service (for example authentication tokens and app diagnostics if enabled).

Backend (Supabase)

Help-io uses Supabase for authentication, database storage, and related services. Data is processed according to Supabase terms and your project configuration (including Row Level Security). Replace this paragraph with your Supabase project region and subprocessors.

Purpose and legal basis

Describe the purposes (e.g. providing the app, support, compliance) and, where applicable, the legal basis under GDPR (contract, legitimate interests, consent).

Retention

Explain how long you keep data and how users can delete their account or export data.

Your rights

For users in the EEA/UK, summarise rights of access, rectification, erasure, restriction, portability, and objection, and how to exercise them.

Contact

For privacy questions, contact: support@help.io.com.

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